Delivering engineering excellence for discerning clients.
Founded in 1965, Smith + Andersen has grown from an established reputation as trusted mechanical and electrical consultants, reaching new levels of engineering and design excellence in the communications, security, and audio-visual fields, and providing enhanced services such as lighting, building automation systems, and intelligent integrated systems design. Our approach is consistently client-focussed, and we’re known for applying efficient, sustainable, and reliable design and engineering solutions on the most exciting projects across Canada.
Simply put: we love what we do, and we love who we work with. From fully integrated hospitals and welcoming schools, to healthy workplaces and secure transit stations, our team has established lasting relationships with public and private sector clients across the country. We’re connected, committed, and confident.
CORE VALUE #1
Personal dignity, fairness, and consistency are an inherent part of everything we do. We operate in an atmosphere where trust, integrity, and honesty are never compromised.
At Smith + Andersen, we prioritize putting our values first through every business and personal interact. We abide by the ethical guidelines published by Professional Engineering Associations, and invest time and resources into associations and groups that take the industry further. Whether that be through scholarships for underrepresented groups in the field of engineering, or through hands-on participation in technical committees to contribute to new standards, every commitment made on behalf of our organization is honored in full.
That’s a commitment we make to our clients, our peers, and to ourselves.
INVESTING IN THE FUTURE
CORE VALUE #2
We are reliable, responsive, and proactive. Because the respect, confidence, and satisfaction of our clients is paramount, we react promptly and professionally to all contacts and enquiries.
Leaving issues unresolved is not an option for us. That’s why Smith + Andersen excels at highly-collaborative delivery methods – we like to add value as early as possible. Integrated Project Delivery (IPD), Design-Build (DB), Design-Build-Finance-Maintain (DBFM) were all new delivery methods at one point, but for us these simply built upon the way we were already working. We prefer every interaction – business or personal – to be friendly, personal, courteous, and constructively focused on identified needs and concerns. Fair unbiased attitudes in all colleague, client, and contractor interactions – that’s the Smith + Andersen way. Coincidentally, this also makes Smith + Andersen a great place to work.
EXCELLENCE IN P3 DESIGN
TRUE COLLABORATION THROUGH TECHNOLOGY
CORE VALUE #3
We earn the confidence of our clients by keeping them informed and involved while continuously producing work that fully meets their expectations.
Every person at Smith + Andersen – from our Principals, to our Designers, to our Administrative teams – is responsible for providing a positive, constructive client experience. It’s our clients that have a vision, and we are here to help them achieve that vision. We pride ourselves on “thinking outside of the box”, and providing the kind of flexibility that can make all the difference on a project. We know that we are one small part of the team, but we work hard to add value. Prioritizing long-term relationships with clients that share our vision and mission for the built environment in Canada is our passion, and our commitment to helping clients achieve this vision, in turn, helps us learn A LOT along the way.
"We are a truly national firm that comes together as one. We feed off each other’s strengths, while supporting and respecting one another. Even though we have more than 500 staff, we still feel like a small firm."
MAKE THE WINDOWS BIGGER
CORE VALUE #4
We strive to attain full mastery of our disciplines, skill in application and value in product and service. By constantly updating our knowledge base and measuring current trends against tested standards we are better able to provide innovative designs.
From the very beginning, engineering excellence has been central to Smith + Andersen. Truthfully, everything has built around that. This is a place where smart people excel because, at the end of the day, our work is what sets us apart. We are consistently turned to as one of Canada’s most innovative, productive, and reliable consulting engineering firms. Practical yet innovative, knowledgeable yet open-minded, our approach is what has taken us far. Everyone who works here isn’t afraid to roll up their sleeves. We don’t view our profession in isolation – we see ourselves as active members of the design community.
"One night, we were having dinner at my house, and I turned to John and said, "You know, we should go into business. We should start our own firm."
EXCELLENCE FROM ENTREPRENEURSHIP
CORE VALUE #5
We have a simple, pragmatic approach to assuring quality. We are continuously evolving our quality control processes.
Quality is at the heart of everything we do. We create work that we can be proud of, and strive for quality in every aspect of our work. The highest standards of quality, accuracy, performance, and presentation are our priority in all designs and documentation. We also believe that true quality comes from embracing a variety of opinions and perspectives, and not being afraid to raise the bar. Our company structure is built around mentorship, not management, and we pride ourselves on exposing staff to many different leadership styles and viewpoints. Approaches may (and should!) vary, but the quality remains the same.
TOTAL QUALITY MANAGEMENT
NINE HEADS ARE BETTER THAN ONE
CORE VALUE #6
We recognize our obligation to encourage responsible design that will positively affect the environment.
Dieter Rams said it best: “Good design is sustainable design.” As engineers and designers, we believe that we have an obligation to encourage responsible design that will positively affect the environment. We make it a priority to be knowledgeable of sustainable standards, and to actively provide feedback surrounding where the industry needs to take things further. Sustainable practices are built right into our work environment, and we look at everything – from how we operate our offices, to how we advise clients – through the lens of sustainability.
PUTTING OUR STAMP ON SUSTAINABILITY
CORE VALUE #7
Our primary asset is our people. Everyone has the opportunity to reach their full potential.
It would be fair to say that Smith + Andersen operates less like an engineering firm, and more like a tech firm. Our engineering teams do not have traditional managers, and we do not operate in a “hierarchy”. Every level of the organization – from our co-op students to our Principals – is given access to everyone else. This might sound like chaos, but what it actually translates to is true empowerment. Staff are given the tools to exceed, and are challenged to take those tools further.